powered by AI
Equip your agents with powerful AI tools and workflows that boost efficiency and elevate customer experiences across every channel.
Trusted by 2,000+ teams
Reduction in repetitive queries
Faster response times
Fewer support tickets
Customer satisfaction
Transform how you do support
See the difference AIOneDesk makes for your team
All your channels — WhatsApp, Email, Instagram, Live Chat, and more — in one place.
Captain AI learns from your knowledge base to answer common questions instantly.
Automated workflows ensure no customer waits, even outside business hours.
Every channel. One inbox.
Stop juggling platforms. Connect all your channels and manage every conversation from a single, powerful inbox.
AIOneDesk Inbox
All conversations in one place
Hey, I need help with my order...
Thanks for the quick response!
RE: Product inquiry about...
How do I reset my password?
All your customer conversations from WhatsApp, Facebook, Instagram, Email, Live Chat and more flow into one unified inbox — powered by AI for faster, smarter responses.
AI that actually works
Not just chatbot hype. Real AI that handles real customer conversations.
Your 24/7 AI Agent
Captain AI
Automatically answers common questions, learns from your knowledge base, and seamlessly hands off complex issues to human agents.
Agent Superpower
Copilot
Real-time suggestions, instant article search, and one-click responses help your team reply 3x faster with consistent quality.
Right Agent, Every Time
Smart Routing
Auto-assign conversations based on skills, language, workload, or custom rules. No ticket falls through the cracks.
Loved by support teams
“AIOneDesk cut our response time from 4 hours to under 5 minutes. Our customers love it.”
Sarah Chen
Head of Support, TechFlow
“The AI assistant handles 70% of our tickets automatically. Our team can finally focus on complex issues.”
Michael Torres
Customer Success Lead, ScaleUp
“Managing support across 8 channels used to be chaos. Now it's all in one place.”
Emma Wilson
Operations Director, GlobalRetail
Help customers help themselves
Build a beautiful, branded knowledge base. AI-powered search helps customers find answers instantly — reducing tickets by 40%.
Built for scale
From startup to enterprise. Security, compliance, and control you can trust.
Enterprise Security
256-bit SSL, SAML SSO, audit logs
SLA Management
Auto-alerts, compliance reports
Team Management
Roles, permissions, capacity limits
Open API
REST API + Webhooks
Ready to transform your customer support?
Join 2,000+ teams already using AIOneDesk to deliver exceptional customer experiences.