Pricing

Simple, transparent pricing

Choose the perfect plan for your team. Start free, upgrade as you grow.

Hacker

For individuals and small teams just getting started.

Free

  • Up to 2 agents

  • Website Live Chat

  • 500 conversations/month

  • 30 days data retention

  • Private Notes & @mentions

  • Labels & Canned Responses

  • Keyboard Shortcuts & Command Bar

  • Auto-Assignment

  • Multi-lingual Support

  • Slack & DialogFlow integration

  • Live View reports

  • Community support

Startups

For growing teams that need all channels and advanced features.

$23/agent/year

  • Everything in Hacker, plus:

  • Unlimited agents

  • All channels (WhatsApp, Facebook, Instagram, Email, SMS, Telegram, Line)

  • Unlimited conversations

  • 1 year data retention

  • Help Center

  • Custom Views & Filters

  • Business Hours & Auto-responder

  • Contact Segments & Notes

  • Campaigns

  • Dashboard Apps

  • All Reports (Conversation, Agent, Inbox, Label, Team, CSAT)

  • Downloadable Reports

  • Priority email support

Most Popular

Business

For businesses that need team collaboration and automation.

$47/agent/year

  • Everything in Startups, plus:

  • 2 years data retention

  • Teams management

  • Advanced Automation rules

  • Custom Attributes

  • Pre-Chat Forms

  • SLA (Service Level Agreement)

  • Captain AI Assistant

  • Copilot Agent Assist

  • API access

  • Live-chat support

Enterprise

For large organizations with custom needs and dedicated support.

$103/agent/year

  • Everything in Business, plus:

  • 3 years data retention

  • Agent Capacity management

  • SSO (Single Sign-On)

  • Audit Logs

  • Remove Branding

  • Video/Voice Support (20+ agents)

  • Custom integrations

  • Dedicated account manager (20+ agents)

  • 99.9% uptime SLA

  • 24/7 phone support

Need a custom plan? Contact our sales team