Resources

AIOneDesk Resource Center

Expert guides, tutorials, and product updates to help you master AI voice agents.

Expert Guides

In-depth resources for voice AI mastery

A comprehensive beginner's guide to building your first AI voice agent. From provider selection to going live with real phone calls.

Compare ElevenLabs, OpenAI, Deepgram, Cartesia, Azure, and AWS Polly. Learn which TTS provider fits your use case and budget.

How to replace or augment your call center with AI voice agents. Strategy, implementation, and ROI calculation for enterprise teams.

What's New

Latest improvements to the platform

New Feature

Feb 2026

You can now use Claude Sonnet 4 and Haiku as your AI assistant's LLM. Configure it directly in the model settings.

New Feature

Jan 2026

New structured data extraction lets you define custom fields and automatically pull data from every conversation.

Enhancement

Dec 2025

Connect your existing PBX or SIP infrastructure directly to AIOneDesk. Full SIP trunk integration with custom credentials.