Platform Features
The Complete AI Voice
Agent Platform
From AI model configuration to call analytics — everything you need to deploy intelligent voice agents that handle real phone conversations.
Configure
Build Your AI Agent Visually
No code needed. Configure every aspect of your voice agent through an intuitive dashboard.
Multi-LLM Selection
Choose from OpenAI GPT-4o, GPT-4 Turbo, Anthropic Claude Sonnet & Haiku, Google Gemini 2.0 Flash & 1.5 Pro, or xAI Grok-2. Switch models anytime.
System Prompt Editor
Write natural language instructions for your AI agent. Define its personality, knowledge domain, conversation flow, and escalation rules.
Advanced Controls
Fine-tune temperature (0-2), max tokens (up to 128K), idle timeouts, silence detection, max call duration, first message, and end-call behavior.
Voice
Natural Voice Conversations
30+ premium voices and industry-leading speech recognition for human-like phone interactions.
Text-to-Speech Providers
Pick voices from ElevenLabs (8 voices), OpenAI (6 voices), Deepgram Aura (8 voices), Cartesia Sonic, Azure Neural (3 voices), or AWS Polly (4 voices).
Speech-to-Text Engines
Real-time transcription powered by Deepgram, AssemblyAI, Azure, or Google. Background noise filtering and multi-language support included.
Audio Recording
Record every call in WAV, MP3, or OGG format. Configurable retention from 7 to 365 days depending on your plan. HIPAA-compliant storage available.
Connect
Phone System Integration
Connect to the global phone network through leading telephony providers.
Telephony Providers
Integrate with Twilio, Telnyx, or Plivo. Buy new numbers, port existing ones, or connect SIP trunks. Coverage in 15+ countries.
Call Routing & Transfer
Configure intelligent call routing. Transfer to human agents, specific phone numbers, or SIP endpoints based on AI-determined conditions.
Multi-Channel Actions
Send SMS during calls, trigger webhook functions, query knowledge bases, make async API requests, and programmatically end calls when appropriate.
Analyze
Call Intelligence & Analytics
Every call is transcribed, summarized, and analyzed automatically by AI.
AI Summaries
Get automatic AI-generated summaries of every call. Configure custom summary prompts to focus on what matters most to your business.
Success Evaluation
Define success criteria in natural language. The AI evaluates each call against your criteria and provides a pass/fail assessment with reasoning.
Structured Data Extraction
Define custom fields (text, number, boolean) and the AI extracts structured data from every conversation — customer intent, action items, sentiment, and more.